Contact

Non-Urgent Issues

  1. First, check with your department's Business Manager/Business Operations Professional or designated administrator/staff to determine if they can assist you; and/or
  2. Email service.kennesaw.edu/ofs so issues are logged.
  3. The KSU Travel Team will follow-up directly with the end user to resolve the issue.

Urgent Issues (Time Critical)

  1. Call the KSU Travel Hotline 470.578.4394, Monday-Friday, 8:00 am- 5:00 pm.
    After hours calls/voice messages returned next business day; or
  2. Submit a request to service.kennesaw.edu/ofs so issues are logged. The KSU Travel Team will follow-up directly with the user to resolve.
  3. For escalated issues, the department Business Manager/ Business Operations Professional or designated administrator/staff can contact the KSU Travel Team directly.
  4. Travel Inc. may be contacted by phone at 877.548.2996 (24x7x365) to cancel or change reservations prior to departure or during travel. 

 

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